Help & FAQs

There are three easy ways:

• Design it online. Pick a template, click Customise Now and make it your own in our online designer. Choose your size, material and quantity, then add it to your cart.
• Get an instant quote. Have your own artwork or need a custom size? Use our Get a Quote calculators, upload your artwork and check out.
• Talk to us. For anything unusual, email sales@stickerstudio.com.au or call 07 3807 4123. We'll send you a quote and a secure payment link.

Head to Get a Quote. There are instant calculators for Stickers & Labels, Double Sided Service Stickers and Resin Domed Decals. Enter your size and quantity, choose your options and the price updates straight away, including GST.

Yes, the minimum order is $25. Our label templates start at 25 labels, service stickers start at 100, and labels on rolls start at 250.

Yes. Our templates go up to 5,000, and the quote calculator has no upper limit. For really large or ongoing orders, get in touch and we'll put a quote together for you.

Contact us as soon as you can. Because every order is printed especially for you, we can only change or cancel it if printing hasn't started.

A print-ready PDF is best. We also accept Adobe Illustrator, InDesign and Photoshop files. When you order through a quote calculator you can upload PDF or AI files (up to 5). For best results:

• Add 2 mm bleed on every side.
• Keep text and logos at least 2 mm inside the cut line.
• Use images that are at least 300 dpi at printed size.
• Set your artwork to CMYK and outline your fonts.

Our Artwork Guide has diagrams and examples.

Download it as PDF Print, tick Crop marks and bleed, and choose CMYK under Colour profile. Our Artwork Guide walks you through it step by step.

We check every file before printing and contact you if anything needs fixing. Want to see a proof first? Just ask when you order. Otherwise we print exactly what you supply, so please double-check your spelling and details before you order.

Yes. In the quote calculator you can choose an artwork adjustment or setup option, and the price shows when you select it. For bigger design jobs, contact us and we'll quote it.

Yes. The designer accepts PNG, JPG and SVG files. Use the highest resolution image you have so it prints sharp.

As many as you like. We print in full colour (CMYK) at no extra cost. On clear and metallic materials we can also add a white ink layer.

Very close, but never exact. Screens show colour in RGB, while we print in CMYK inks, so bright reds, blues and greens can come out a little deeper in print. We don't print Pantone spot colours. If colour is critical, for example a brand colour, let us know when you order. Repeat orders are printed with the same care, but small colour variations between print runs can happen.

Our templates come in Gloss or Matt Paper, Gloss or Matt Synthetic PP, Gloss or Matt Vinyl, and Long Life Gloss Vinyl. Through the Stickers & Labels quote you can also choose clear (PP or vinyl), metallic silver (PP or vinyl), holographic vinyl, silver mylar, kraft paper, fluro paper (pink, green, yellow or orange), hi-tac vinyl, blockout vinyl and removable vinyl.

• Paper: easy to apply and great value for dry, indoor products. Not suited to wet conditions.
• Vinyl: waterproof and tear-proof, great for products that get handled or wet.
• Synthetic PP: a plastic label stock that's a popular alternative to paper for bottles, jars and cosmetics.
• Long Life Gloss Vinyl: our toughest option, rated up to 7 years outdoors.
• Clear: for a "no label" look, with optional white ink.

Not sure? Call or email us and we'll point you in the right direction.

Choose Long Life Gloss Vinyl, which is rated up to 7 years outdoors. If you're unsure, tell us where the sticker is going and we'll recommend the right material.

Our templates come in a wide range of sizes, from 25 mm up to 250 mm on most shapes. The quote calculator takes any size from 10 mm up to 1200 mm on each side. Need something bigger? Get in touch.

Yes. Choose from rectangles, squares, circles, ovals and special shapes in our templates, or send us your own shape and we'll cut to it.

Through the quote calculator you can choose:

• Sheets: several labels per sheet, easy to peel by hand.
• Rolls: for 250 or more labels, ideal if you use a label applicator. Tell us your roll direction (1 to 8). Our Artwork Guide shows each option.
• Individually cut: each sticker on its own backing.
• Die cut with easy peel tab.

Gloss or matt varnish, spot varnish, embossing and foiling (foil works best on clear stock). We can also print variable data and sequential numbering, such as names, numbers or batch codes.

Most orders are printed in 7 to 10 business days, then sent to you by free express shipping. Got a deadline? Choose Jump the Queue and we'll print your order in 2 business days. Resin domed stickers take a little longer because the resin needs time to cure.

Yes. Resin domes need extra time for the resin to cure, so they take 7 to 14 business days to make, or 4 to 7 business days with Jump the Queue.

• Free express shipping on every order within Australia.
• Jump the Queue, $70: your order goes to the front of the production queue and is printed in 2 business days (4 to 7 business days for resin domes), then sent by free express shipping.
• Free pickup from our Beenleigh workshop, Monday to Friday, 8am to 4pm.

Yes. Choose pickup at checkout and collect from 3/63-65 George Street, Beenleigh QLD 4207, Monday to Friday, 8am to 4pm. We'll let you know when it's ready.

We ship within Australia. For overseas delivery, please contact us before ordering.

Once your order ships, you'll get an email with your tracking details. Most orders go by Australia Post.

Go to our Re-order page and log in. You'll see your past orders. Click Reorder next to an item and it opens with your size and material already selected and a copy of your design ready to check or edit. Check the details and price, then add it to your cart. You can also just email us your old order number.

Our website moved to a new system in early 2026. Just log in with the same email address you used before and we'll email you a one-time code. There's no password to remember. Your past orders, including those from the old website, are in your account. If you've changed email address, contact us and we'll help.

Designs you save in the online designer are in My Saved Designs in your account (log in required). Looking for a design from an older order? Use Re-order and we'll open a copy for you.

Yes. Reorder opens a copy of your design, so you can update the text or details without changing the original.

Pay securely at checkout by card, Shop Pay or PayPal.

Yes. All prices are in Australian dollars and include GST.

Once you're happy with your quote, we'll email you a secure payment link. Pay online and we'll get started.

Every order is printed especially for you, so we can't offer refunds or returns if you change your mind. But if something's wrong, we'll fix it (see below).

Please contact us as soon as you notice a problem, ideally within a few days of delivery. Email sales@stickerstudio.com.au with your order number and a photo. If there's a printing fault, it isn't what you ordered, or it arrived damaged in transit, we'll reprint it free or give you a refund.

Errors in artwork you supply or design (we print what you send), small colour differences between screen and print or between print runs, cutting variations of up to 1 mm, and wear or damage after the stickers have been applied. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Yes. Sticker Studio is a family business that has been printing stickers and labels since 1999. Everything is printed, cut and finished in-house at our workshop in Beenleigh, Queensland. Steve and Karen started the business, and Chris and Camilla took over when they retired. Read our story.

Magnascan and Sticker Studio are coming together under the one Sticker Studio name. Same team, same workshop, now in one place. If you've ordered from Magnascan before, you're in the right spot.

Call 07 3807 4123, email sales@stickerstudio.com.au or use our contact form. We're open Monday to Friday, 8am to 4pm.